ANSA's business improvement programmes
can help you to
foster the three passions in business; the passion for
customers, the passion for quality and the passion for
profits. Patrick Harlington and Dr Suzanne Turner work
closely with all of our clients to ensure that from
the research and design of the programme to the programmes
ultimate conclusion your expectations are delivered.
We are unique in ensuring that all
of our programmes are completely tailored to your needs:
we do not have 'standard' programmes but expose your
people to the global 'best in class' disciplines, techniques
and tools which stems from our up to the minute world
wide experience with world leading businesses.
About Patrick Harlington
Patrick Harlington's 'no nonsense' approach to the problems
and opportunities of our client companies has made him
a much sought after workshop leader.
His predominant focus is upon all aspects
of pricing and advanced negotiation. His work on strategic
selling and strategic purchasing has received international
acclaim and his profit improvement work recently generated
the comment "he has made an awful lot of people
an awful lot of money".
"Patrick is a man of many talents.
He is a very good speaker, very charismatic, very knowledgeable
and very experienced. He takes everyone along with him
and that sticks, and when they go back to their facilities
they'll remember this."
Mettis Group Ltd.
About Suzanne Turner Dr Suzanne Turner, author
of the best-selling management book entitled "Tools
for Success", is an expert on energising individuals
and organizations to maximise their potential.
Having recently joined the team at ANSA,
Suzanne delivers expert solutions on a variety of subjects.
These include knowledge management, process improvement,
change management, strategic planning and the application
of improvement tools, amongst others.
Her wealth of experience covers a variety
of industries and companies globally. Roles include
knowledge management advisory support to Board Directors,
coaching and teambuilding for both teams and individuals
and organisational change support and facilitation.
Suzanne is also a tutor and course organiser
on the MSc programme in Engineering Business Management
at the University of Warwick. She is often asked to
lecture on process improvement, knowledge management
and the "process focused" organisation. In
addition to gaining a doctorate in engineering business
management, Dr Turner is also qualified to implement
behavioural profiling using Belbin and TTI International.
Past customers include BASF, Royal &
Sun Alliance, Lancaster University, TRW and Daler Rowney.
She is a former consultant with Anderson Consulting,
Computervision (now PTC) and Rossmore Dempsey and Co.
"Suzanne is one of the best.
Her intimate technical knowledge of knowledge management
is unquestioned; however her real skill lies in the
way she imparts that knowledge using a variety of channels
to all levels in an organization."
Debbie Jackson has over 14 years training and management
development experience. Debbie is responsible for the
marketing and sales development for ANSA. She works
together with our clients at the initial stages to determine
your objectives and to ensure that the right programme
is delivered to your people. Debbie will provide ongoing
support to your team even after the programme has been
completed.
About Marianne Bennett
Marianne Bennett's thirty years of experience at
senior management level, controlling multi site operations
makes her the ideal person to manage the business. The
prime role of her team is the research which ensures
that all of the work which we deliver is up to the minute,
'state of the art' practises. In addition her team provides
essential support with all aspects of programme and
course administration.
About Debbie Jackson
About Marianne Bennett